Frequently Asked Questions

Product questions

  • Which teas have caffeine?

    Teas containing the Camellia Sinensis plant contain caffeine. Our blends that contain Camellia Sinensis are Breakfast, Fresh, Grey, Jasmine and Luxe. All others are herbal teas. However, Cacao is known to contain a gentle stimulant called theobromine.

  • I love your gift tubes. Are they available in all blends?

    They are currently available in the following blends: Breakfast, Bump, Chai, Grey, Luxe and Sleep. They are also available in gift trios.

  • Do you sell your teas in teabags?

    Not at the moment. The quality of loose leaf tea is usually much higher than that in tea bags. So for now, we're sticking with loose leaf due to the quality and the beautiful brewing ritual it entails.

    If you love our brand and would like to buy tea bags from us, please let us know here.

  • Are you certified organic?

    Whilst we do not hold our own organic certification, 99% of our ingredients are certified organic. We always preference purchasing certified organic ingredients and when this is not available, we use the purest ingredients we can find.

  • How do I store my tea?

    Once you open your tea, please store it in an airtight container in a cool place. If you have purchased our gift tubes, your tea will remain protected in the tube and does not need a new container.

  • Where are your products made?

    Our teas are hand-blended in the beautiful Snowy Mountains in NSW.

  • How is your packaging sustainable?

    All of our packaging is compostable, recyclable or reusable. If you purchase a tea box or pouch, your tea is freshly sealed inside a plant based bag that can break down in your home compost. Our gift tubes are recyclable. Our eye pillow boxes are recyclable and our gift boxes are able to be reused.

Order questions

Wholesale questions